New Syndicated Content

August 4, 2008
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This post was kindly contributed by Key Happenings at support.sas.com - go there to comment and to read the full post.

That’s a fancy way of saying that we are adding a few more RSS feeds for support.sas.com visitors. Feeds are an efficient and easy way to get information about updates made to the SAS Support Web site. Feeds let you quickly stay current on updated content. I believe that if you scan the contents of the feeds every now and then, it will help you to locate information more quickly when you really need it.

How can that be? Well, it is just a theory, so I’d love to hear what you all think. My theory is that my brain holds on to more information than I can ever retrieve. (And it seems that the older I get, the harder it gets to retrieve information when I need it.) But, when I start to search for something — either on a Web site or in a department store — I am encouraged to keep looking if I know that I have seen the item I need. I often find that some snippet of the memory will return just in time to help me locate exactly the thing for which I am hunting. Well, it is just a theory, so I’d love to hear what you think.

I think that content notification (RSS in this case) can serve this purpose. Maybe you see a sample that looks interesting, so you read it on the spot. But what if you see information about a problem that you haven’t encountered yet. Then weeks later, boom, you hit the same snag. Maybe you remember seeing it in the feed. Maybe you even remember part of the title, which will make your Web search much more successful.

Give the feeds a try and let me know if my theory is right or wrong. New Feeds
We have created three new feeds. You can subscribe to them now by clicking on the orange icon next to each title. The new feeds are:

subscribe to the RSS feed Recent content highlights for support.sas.com
Spotlight timely, relevant, and new content from the support.sas.com. This RSS feed features much of the same content that is featured on the Online Customer Support home page.

subscribe to the RSS feed SAS Publishing
Latest information on new and updated titles from SAS Press as well as SAS documentation. Advance notice of upcoming books, most recent issue of SAS Publishing News, and new SAS Press Companion Book sites.

subscribe to the RSS feed Author with SAS
Latest information on titles under contract, most recent issue of Authorline, podcasts with other SAS Press authors, and tools for getting started as a SAS Press author.

Note that the subscriptions for these three feeds will run through FeedBurner. You may notice a slight difference in the subscription method. Once you subscribe and begin to access the feed with your reader of choice, your experience will return to normal.

For more information about RSS and FeedBurner, visit the Google FeedBurner Help Center.

More Feeds
If you are new to RSS, be sure to check out the other feeds that are available for SAS customers. These feeds are available under RSS & Blogs in the COMMUNITY section of support.sas.com.

This post was kindly contributed by Key Happenings at support.sas.com - go there to comment and to read the full post.

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