Finding 9.2 Content

This post was kindly contributed by Key Happenings at support.sas.com - go there to comment and to read the full post.

support.sas.com is loaded with detailed information about SAS 9.2. (I’ll include a few references at the end of this post.) We heard you say that you were looking for more generic information about SAS 9.2; the 5,000 foot view if you will. I picked 5,000 feet because I believe that you can get the 10,000 foot view on www.sas.com and the 1,000 foot and lower view in the depths of support.sas.com.

In response to your comments, we rounded up people from all over SAS and collected their input. From that, we updated the SAS Software section. The landing page (to use a Weby term) has high level information with pointers into sections in which you might be interested. The right column offers some other resource links. The meat of this content appears behind the SAS 9.2 link found in the left navigation column.

The SAS 9.2 overview content is broken down into 5 major areas of interest, each listed in the left navigation column. The right column is again a resource list. Only this time, the resources are much more detailed. We broke them down into documentation (information for product users), installation (information for Installation Reps and IT departments) and migration (information for all three groups).

The most recent addition to this content is the 9.2 Maintenance information. The Release Announcement page will keep you up-to-date on the current maintenance release, define maintenance and point you to the self-service application for maintenance. [One thing to remember: Only a SAS installation Representative can request maintenance for your site.]

After all of that, we still heard you say that you couldn’t find general SAS 9.2 information. We didn’t get comments that indicated that the content was not what you were looking for. The comments we did receive indicated that you couldn’t find the information. Especially the maintenance information. So. Staring the first week in December you can find a SAS Software highlight box on the right side of the support.sas.com Home page. The image to the right points out the SAS 9.2 box.

Resource list follows…. SAS 9.2 Resources
This is not a complete list, but I hope it gets you started. Post a comment if I left out your go-to reference.

This post was kindly contributed by Key Happenings at support.sas.com - go there to comment and to read the full post.