| This post was kindly contributed by Key Happenings at support.sas.com - go there to comment and to read the full post. |
I use this blog to talk about all of the great information that is available to you on support.sas.com. I point out features that you may have missed (like the RSS feeds or Discussion Forums); I answer questions that you send via our feedback form (see the Q&A category); and I give you hints for searching and navigating.
While many of the SAS resources are available to you on support.sas.com, locating and understanding them can be a taxing effort. If you like video, sit back, relax, and watch these two new videos from SAS. Each video was produced to help you get more from your SAS investment. One provides an overview of the resources that are available for our customers, and the second gives instructions on how to contact SAS Technical Support.
Discover SAS Customer Resources
The customer resources video includes a message from Stacy Hobson about customer loyalty as well as information about the SAS Users Groups, Publications, Training, Contracts, R&D, Technical Support, and support.sas.com. You can watch this video from the Community page on support.sas.com site. The video is also available on the SAS Software YouTube channel.
Contacting SAS Technical Support
Did you know that SAS customers have unlimited access to SAS Technical Support? Watch the video to find out when and how to contact Technical Support. The video is available on the Support page of support.sas.com.
| This post was kindly contributed by Key Happenings at support.sas.com - go there to comment and to read the full post. |