Tag: site usage

It’s the Search

My friend Leslie posted this comment as her Facebook status: “There are no answers, just the search.” At first I thought, “Now that is just silly. Of course there are answers.” Then I thought about it a little more. Maybe she is right.

The Cu…

It’s the Search

My friend Leslie posted this comment as her Facebook status: “There are no answers, just the search.” At first I thought, “Now that is just silly. Of course there are answers.” Then I thought about it a little more. Maybe she is right. The Customer Sup…

Golden Nuggets of Helpful Information

I’ve been answering the most random set of questions over the last few days. In the process, I rediscovered some great resources; gems that are worthy of a mention here.

Currently, you cannot change the e-mail address that you use to log in to s…

Golden Nuggets of Helpful Information

I’ve been answering the most random set of questions over the last few days. In the process, I rediscovered some great resources; gems that are worthy of a mention here. Currently, you cannot change the e-mail address that you use to log in to support….

The First Step to a New Profile Application

Contributed by Marci Russell, Web Project Manager, SAS
For years (more than 10, in fact), we’ve provided a way for users to log in to the support.sas.com and SAS Web sites to make your experience on our sites more relevant to you.

To provide a…

Home Page As Debutante

If you have been using the Customer Support Web site for the last four years, you might remember that we took the site apart and put it back together in October of 2007. That seems like a lifetime ago.

At the time, we added features, moved the …

Learning about What’s New in Your SAS Products

Contributed by Marie Dexter, SAS
Are you a customer who is upgrading from SAS 8.2 to SAS 9.2? Or are you a customer who is currently running SAS 9.2 and you want to apply the third maintenance release for SAS 9.2? How can you learn about the new …

Did you know… you can sort searches by date

We don’t display dates on our Web pages. We used to do that. Some people felt that content was less useful if it was older. That isn’t always true. support.sas.com contains some great samples that show language usage best practices. These sam…