Tag: site usage

Hey Look: There’s Log In

We are working on some changes to support.sas.com that I’ll talk about here over the next few weeks. We tried to squeak a few in before leaving Cary for SAS Global Forum. If you didn’t see these on the demo floor, let me point them out now. Thes…

Search tip for language elements

If you are searching support.sas.com for documentation about a language element, include the word “syntax” in your search phrase. You do not need to include the phrase in quotes.

For example, if you want a list of available formats or usage infor…

This page is slow!

We received several comments noting extremley slow loading pages, especially in the search and browse areas. I checked on the pages and the slowness seemed random and impossible to reproduce. Then I remembered that the world just found out that S…

Finding 9.2 Content

support.sas.com is loaded with detailed information about SAS 9.2. (I’ll include a few references at the end of this post.) We heard you say that you were looking for more generic information about SAS 9.2; the 5,000 foot view if you will. I pi…

Where is that Add-In

I’m making a leap of faith that one of the resources I provide in this post answers the question from a recent feedback form submission. If you have other interpretations or resources, please add them to the comments. Let’s help each other out.

Getting Started with SAS Enterprise Miner

Q: One site visitor added this comment to his feedback form:
I am trying to find the answer to a simple question about getting started with Enterprise Miner 6.1.A: Visit the product page for SAS Enterprise Miner.

What will you find on the product…

Advances in Searching

UPDATE:
The advanced search functionality is now production on support.sas.com. It is available at support.sas.com/search. You can also access it by selecting the search button when the search field is empty. Links to advanced search will start…

Answering the questions from the feedback forms

We have recently added feedback forms and short surveys on some pages on support.sas.com. We don’t ask for your e-mail address or require you to log in to the site. That means that all of the comments are anonymous. We think the ease of commenti…